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CRO - Digital Experience ManagerPayJoy · Bogotá, Bogotá D.C.
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PayJoy

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CRO - Digital Experience Manager

🗓️ Posted 2026-08-25 Bogotá, Bogotá D.C. Full-Time Hybrid Consulting Strategy
💰 Salary Not shared 📊 Market US$8,000,000–US$15,000,000/mo

About the Company

Finance for the next billion PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and credit offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served nearly 20 million customers and lent nearly 4B across 9 countries while achieving solid profitability and growth. Financial Services Specialties: Consumer Finance, Mobile, data science, emerging markets, nextbillion, access

Responsibilities

  • ● About PayJoy
  • ● PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
  • ● PayJoy customers. You'll combine customer behavior, analytics, experimentation, and UX insights to identify opportunities and create digital experiences that are more relevant, intuitive, and high-converting.
  • ● You'll define the experimentation strategy and roadmap, build segmentation and personalization strategies, and turn data into actionable improvements across the customer journey. This is a highly cross-functional role where you'll partner with Marketing, Product, Engineering, Analytics, and other global teams to turn insights into measurable business impact.
  • ● This is an opportunity to play a key role in shaping the digital experience for millions of customers across our markets while building a strong, data-driven culture of continuous optimization