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Lock Ops Global ManagerPayJoy · Mexico City, CDMX
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PayJoy

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Lock Ops Global Manager

🗓️ Posted 2026-08-24 Mexico City, CDMX Full-Time Hybrid Ceo General Management
💰 Salary Not shared 📊 Market US$120,000–US$180,000/mo

About the Company

Finance for the next billion PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and credit offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served nearly 20 million customers and lent nearly 4B across 9 countries while achieving solid profitability and growth. Financial Services Specialties: Consumer Finance, Mobile, data science, emerging markets, nextbillion, access

Responsibilities

  • ● About PayJoy
  • ● PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
  • ● PayJoy Lock is the core moat of PayJoy's business, a proprietary security stack running across the world's largest emerging market device fleet.
  • ● The Senior Lock Operations Manager will be responsible for building and leading PayJoy's global Lock Operations function, turning ad hoc takedowns into a systematic, tooling driven, and technically integrated program that measurably reduces lock exploit losses. This role owns the global strategy and roadmap, governs the team's work across Fraud, Risk, Engineering, and Legal, and is the primary technical partner feeding ground and online intelligence back to those teams. The Senior Manager also builds and develops a team of two Specialists and one Analyst while staying hands on with the highest impact takedowns.