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Director of Product Management, OnboardingPayJoy · Mexico City, CDMX
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PayJoy

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Director of Product Management, Onboarding

🗓️ Posted 2026-09-25 Mexico City, CDMX Hybrid Consulting Strategy
💰 Salary Not shared 📊 Market US$120,000–US$180,000/mo

About the Company

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role As Director of Product Management, Onboarding, you will lead a team of four product managers responsible for one of the most critical parts of PayJoy's business: the journey that brings customers to originate a loan.

Responsibilities

  • ● ital and in-store channels, with digital as an increasingly important focus for the team. As PayJoy expands, you will play a key role in launching new countries, guiding the strategic decisions of where to build global, scalable solutions versus where to localize for specific markets.
  • ● Your teams will span:
  • ● Application - Optimizing for a fast, transparent digital application that adheres to local regulation in every market we serve.
  • ● Direct-to-Consumer - Building fully digital acquisition journeys that don't begin in a physical store, a fast-growing channel for PayJoy.
  • ● Enterprise - Building digital solutions that empower our partners to onboard more customers with PayJoy, turning those relationships into a powerful engine for growth.
  • ● Offers/Risk - Refining how offers are presented and bringing in new data sources that let us underwrite customers who are newer to credit or have thinner credit histories.