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Tier 1 Autoline Sales Support Analyst - Dutch Speaking
ICT
💰 Salary Not shared
📊 Market 45,000 GBP–60,000 GBP/mo (540,000 GBP–720,000 GBP/yr)
About the Company
Nearly 50 years, automotive retail has run on Keyloop. As the world's largest automotive technology company, we deliver the platforms and tools that connect retailers and OEMs across more than 90 countries. Trusted by over 20,000 retailers and 80 OEMs worldwide, our technology powers the full retail journey, from the showroom floor to the service bay and everything in between. When systems work as one, dealerships spend less time managing disconnected tools and more time doing what they do best: delivering experiences that keep customers coming back and businesses moving forward. That's what Keyloop is built for. The foundation automotive retail runs on. Software Development
Responsibilities
- ● Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
- ● We empower car dealers and manufacturers to fully embrace digital transformation. How By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
- ● We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it
- ● Purpose of role:
- ● Provision of an excellent support service is critical to the achievement of Keyloop's strategic plans for growth and profitability. Our Product Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to successful closure, whilst ensuring timely escalation where necessary.
- ● Our Product Support Analyst will also assist colleagues, and will not only have outstanding verbal and written communication skills but can demonstrate that they are able to communicate quickly and efficiently at all levels across a Global team (Customer, peers, and Managers) in order to achieve our departmental and company strategy.
- ● This role requires someone who is resourceful and well organised, with excellent analytical and problem solving skills, who is able to work effectively as part of a high performing team with a passion and commitment to providing service excellence.
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