Manager Sea Cargo Taiwan

About the Company

Responsibilities

• ● Descriptions of Key Responsibilities/ Tasks:
• ● To perform the most challenging tasks in the area of sea cargo shipments, booking and delivering of shipments
• ● To make decisions on FCL/LCL development strategies ( inbound & outbound trades) on country level
• ● To maintain agents relationship in accordance with company policy
• ● To create SOP's (Standard Operating Procedures)
• ● To handle pricing & calculation and make offers to customers
• ● To coordinate and work close with local sales teams, special sales actions
• ● To accept offers and optimizes the organization of transport
• ● To be responsible for monthly results of the department
• ● To monitor KPI for the department
• ● To select service provider and monitor the cost
• ● To handle daily operations for project shipments and VIP accounts
• ● To monitor the completion of procedure for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
• ● To monitor timely invoicing and payments
• ● To monitor the keeping of budget lines
• ● To develop improvement initiatives of continuous business success
• ● To make analysis of request (credit worthiness of the Company)
• ● To set target with the department and monitor the achievement
• ● To provide customer service and keep contact with agents
• ● To adjust complaints - Trouble Shooting