Senior Associate Director, International Clients

About the Company

Responsibilities

• ● Implementation and oversight of the below individual responsibilities:
• ● To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• ● To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• ● In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• ● To participate in marketing and promotional activities for customer acquisition.
• ● To source and call on individual prospects
• ● To provide quality, efficient after-sales services
• ● To manage anti-attrition and retention of clients
• ● To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• ● To solicit referrals from other parts of SCB e.g. RMs from C&I, staff, etc.
• ● To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• ● To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
• ● Key Measurables
• ● Agreed individual sales target
• ● Agreed service standards to customers
• ● Operation control and sales compliance
• ● Regulatory and Business Conduct
• ● Display exemplary conduct and live by the Group's Values and Code of Conduct.
• ● Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• ● Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Benefits

• ● In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• ● Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• ● Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• ● Flexible working options based around home and office locations, with flexible working patterns.
• ● Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• ● A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• ● Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• ● Recruitment Assessments
• ● Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• ● Visit our careers website www.sc.com/careers