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Events ManagerMarriott International · Kuala Lumpur, M14, Malaysia
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Marriott International

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Events Manager

🗓️ Posted 2026-09-18 Kuala Lumpur, M14, Malaysia Permanent Hybrid Hospitality Tourism
💰 Salary Not shared 📊 Market RM6,500–RM10,500/mo

About the Company

Additional Information Job Number26120816 Job CategoryEvent Management LocationNo 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE

Requirements

  • ● High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
  • ● year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
  • ● CORE WORK ACTIVITIES
  • ● Managing Event Logistics and Operations
  • ● Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • ● Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • ● Adheres to all standards, policies, and procedures.
  • ● Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • ● Manages group room blocks and meeting space for average to large-sized assigned groups.
  • ● Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • ● Uses his/her judgment to integrate current trends in event management and event design.
  • ● Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
  • ● Participates in customer site inspections and assists with the sales process as necessary.
  • ● Performs other duties as assigned to meet business needs.
  • ● Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
  • ● Ensuring and Providing Exceptional Customer Service
  • ● Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
  • ● Empowers employees to provide excellent customer service.
  • ● Sets a positive example for guest relations.
  • ● Coordinates and communicates event details both verbally and in writing to the customer and property operations.