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(Senior) Process expert Plan-2-steer
Consulting Strategy
Company shared salary
NA
Market rate
RM12,000–RM20,000/mo (RM144,000–RM240,000/yr)
Based on similar roles (title + domain + location).
Responsibilities
- ● Plan-2-Steer process design & improvement
- ● Support the review of current Plan-2-Steer process design or dedicated sub-processes and flag areas for improvement
- ● Implement and operationalize improvement measures in close alignment with the OS&S Plan-2-Steer delivery teams
- ● Support process standardization and alignment across the end-2-end service scope, spanning across Omya's headquarter and Omya's business units
- ● Plan-2-Steer governance and compliance
- ● Support the development and implementation of KPIs to ensure effective process management (steering dimensions: efficiency, compliance, quality)
- ● Apply and maintain process standards, templates, and control matrices
- ● Contribute to the implementation of internal controls in line with Omya's Group ICS guidance and frameworks to mitigate risks and increase the level of compliance in close collaboration with risk management
- ● Ensure compliance with regulatory requirements and Omya's process standards
- ● Maintain the process architecture documentation (e.g., Process Flowcharts, etc.) and support further development of the process architecture in the course of the implementation
- ● Plan-2-Steer performance management and continuous improvement
- ● Collaborate closely with Omya's internal IT department and other relevant stakeholders to support configuration decisions and digital enablers (e.g., automation, process mining)
- ● Support systemic implementation into process design incl. definition of all system specifications
- ● Execute CI backlog measures and ensure regular tracking and maintenance of backlog items
- ● Operational execution
- ● Execute tasks within the OS&S Process Management team in a quality and timely manner to maintain and develop the standard process model
- ● Support group-wide projects/initiatives and adhere to milestones in a quality and timely manner
- ● Implement measures to improve the Plan-2-Steer or respective sub-processes and introduce measures into the OS&S delivery teams
- ● Support efficient handover points between up- and downstream processes, e.g., validated KPI dashboards are provided to steering committees, where required
- ● Handle exceptions and resolve process-related issues promptly
Requirements
- ● University degree in Business Administration, Finance, Economics or related field
- ● Min. 5 years of relevant working experience in a processor function-related position and leadership responsibilities
- ● Knowledge and skills
- ● Proven experience with Plan-2-Steer, Record-2-report process execution or related business field (Finance, Accounting)
- ● Deep knowledge of process modeling, service delivery frameworks & process governance
- ● Strong knowledge of core controlling processes, including budgeting, forecasting, variance analysis and planning cycles
- ● Expertise in IFRS, internal controls and risk management
- ● Familiarity with continuous improvement methodologies and transformation initiatives
- ● Handson experience with SAP ERP, S/4HANA preferred
- ● Strong problem-solving and root cause analysis skills with a bias to action
- ● Hands-on mentality and able to manage conflicts
- ● Willingness to question the status quo and to dig into details
- ● Strong organizational skills and ability to execute
- ● Creative and critical thinking skills
- ● Other requirements
- ● Excellent command of both oral and written English are required
- ● Good command of both oral and written additional language is beneficial
- ● Willingness to travel up to 20-25%
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