Collections Support Officer

At Insurance and Care NSW (icare), we protect, insure and care for the people, businesses and assets of NSW. Insurance and care services for NSW. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. We insure more than 326,000 NSW businesses and public sector employers - protecting around 3.6 million workers. icare is also a trusted risk advisor to the NSW Government, protecting 193 billion of the state's assets, including the iconic Sydney Opera House and the Sydney Harbour Bridge. icare is part of the NSW Government, and follows the NSW Government Community Guidelines. icare reserves the right to hide, delete and ban users who act in violation of these guidelines. COMMUNITY GUIDELINES 1. Abusive, offensive or unlawful: Harassment, bullying or provoking other community members, swearing, derogatory language and expression of views that are racist, sexist, homophobic, predatory or sexually explicit are not acceptable. Posts we deem to be potentially defamatory or that violate privacy laws will be removed. 2. Political in nature: While we welcome the discussion of policies and initiatives, it is not the place to discuss political parties and personalities. 3. Misleading information or misinformation: Information that is false, unfounded or misleading, whether intentional or not, will be removed. 4. An infringement of intellectual property rights: Respect and acknowledge original creators when sharing content. 5. Promotional: We do not accept advertisements, requests to endorse products or services or soliciting donations. 6. Spam or harmful: Copied and pasted, duplicated or off-topic posts will be removed. We do not tolerate posts containing links to harmful or suspicious websites or applications. 7. Personal details: We will remove any posts that contain private information or personal details. 8. Claims enquiries, complaints and disputes: Are best directed to our customer channels, outlined on our website. Insurance Specialties: Workers Insurance, Insurance for NSW, Lifetime Care, Dust Diseases Care, Home Building Compensation Fund, Sporting Injuries