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Jet Aviation

✓ Verified Sponsor

Customer Service Agent

🗓️ Posted 2026-08-28 Seletar, S00, Singapore Permanent Hybrid Customer Service Call Centre

Company shared salary

NA

Market rate

S$2,800–S$3,800/mo (S$33,600–S$45,600/yr)

Based on similar roles (title + domain + location).

About the Company

Location: Singapore, SG, 797800 job-location.job-location-inline display: inline; Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Executive Requisition Id: 6054 .buttontexta1c387c80e7822a4 a border: 1px solid transparent; .buttontexta1c387c80e7822a4 a: focus border: 1px dashed FFFFFF important; outline: none important; Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary Deliver Exceptional Experiences in Private Aviation Are you passionate about customer service and thrive in a fast-paced, dynamic environment Join our team as a Customer Service Agent and become the first point of contact for passengers, crew members, and visitors at our world-class Fixed Base Operation (FBO). In this role, you will play a vital part in creating a seamless and memorable experience for our customers, ensuring every arrival and departure is handled with professionalism, warmth, and attentio

Requirements

  • ● Familiarity with airport or ground handling operations.
  • ● Desired Characteristics
  • ● We're seeking individuals who are:
  • ● Passionate about delivering exceptional customer experiences.
  • ● Professional, approachable, and service-oriented.
  • ● Adaptable and able to perform effectively under pressure.
  • ● Proactive, resourceful, and solutions-focused.
  • ● Accountable, reliable, and committed to excellence
  • ● Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
  • ● Physical Demands
  • ● The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • ● Work Environment
  • ● The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
  • ● If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.