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LEGGAT AUTO GROUP

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Automotive Service Advisor

🗓️ Posted 2026-08-21 Milton, ON, Canada Permanent Hybrid Customer Service Call Centre

Company shared salary

5,417 CAD–7,083 CAD/mo (65,000 CAD–85,000 CAD/yr)

Market rate

4,000 CAD–6,500 CAD/mo (48,000 CAD–78,000 CAD/yr)

Based on similar roles (title + domain + location).

About the Company

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers. Additional Information: Our Company proudly provides equal employment opportunities for all employees and applicants. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process. This posting represents a current vacancy within our organization and our intention to hire for this role. Artificial Intelligence (AI) may be used at any stage of the recruitment process. By submitting your application, you acknowledge and accept the use of AI as part of the hiring process. Any misrepresentation of your qualifications, experience, or other aspects of your candidacy during the application, screening, and/or interview process may result in the withdrawal of your application or the rescission of any offer or intended offer of employment. We do thank all applicants in advance, but only those selected for further c

Responsibilities

  • ● Welcome customers promptly and professionally
  • ● Listen to customers and determine the nature of their vehicle concerns
  • ● Explain recommended services, estimated repair times and next steps
  • ● Schedule service appointments using the dealership booking system
  • ● Address and resolve minor customer concerns
  • ● Monitor repair orders throughout the day and keep customers informed of progress
  • ● Contact customers by phone or text regarding changes to estimates or promised completion times
  • ● Respond promptly to service inquiries and appointment requests
  • ● Review completed work with customers and answer their questions
  • ● Explain warranty information and applicable policies
  • ● Stay current on technical and performance information for the vehicles we service
  • ● Support the Service Manager and service team as required
  • ● Follow all company policies, procedures and safety standards
  • ● What You Bring:
  • ● Previous automotive dealership experience, preferably in a Service Advisor role
  • ● Excellent listening and communication skills
  • ● A strong commitment to customer service
  • ● Computer proficiency and the ability to learn dealership systems quickly

Requirements

  • ● A strong work ethic and a collaborative, team-first attitude
  • ● The ability to stay organized and composed in a busy environment
  • ● Flexibility to work retail business hours, including Saturdays
  • ● A valid driver's licence
  • ● Why Work for Leggat Auto Group:
  • ● Career Growth Potential with 12 Dealerships and 650 Employees strong
  • ● Drug, Dental and Extended Health Benefits
  • ● Travel, Life Insurance and AD&D
  • ● Consult+ Employee Assistance Program (EAP)
  • ● Employee Recognition and Events
  • ● Employee Pricing on Vehicle Purchases and Parts and Services
  • ● Goodlife Membership Discounted Corporate Rate
  • ● Free Parking
  • ● Leggat Care Foundation, we support the communities in which we live and work
  • ● We represent 80% of the Car Manufacturer Brands