Receptionist

Responsibilities

• ● Job Title: Receptionist
• ● Job Description
• ● The ideal candidate will be responsible for welcoming guests, handling bookings, assisting customers with games and activities, and supporting birthday parties and corporate events to ensure a smooth and enjoyable guest experience.
• ● Welcome guests and provide friendly, professional customer service.
• ● Handle customer inquiries, bookings, and reservations for bowling, games, birthday parties, and corporate events.
• ● Assist guests with registration, payments, and general information about available activities and packages.
• ● Answer phone calls, respond to customer messages, and manage inquiries professionally.
• ● Coordinate with the operations team to ensure smooth daily activities and event arrangements.
• ● Assist in organizing birthday parties, corporate gatherings, and group bookings.
• ● Maintain accurate booking records and handle basic administrative tasks.
• ● Handle customer feedback and direct any concerns to the appropriate team.
• ● Maintain a clean, organized, and welcoming reception area.
• ● Previous experience in reception, customer service, or a similar role is preferred.
• ● Good English communication skills.
• ● Friendly personality with a positive and professional attitude.
• ● Good organizational and multitasking skills.
• ● Basic computer skills and the ability to handle bookings and payments.
• ● Ability to work in a busy, customer-focused entertainment environment.
• ● Flexibility to work shifts, weekends, and public holidays when required.