Analyst, Wealth Solutions Ops

About the Company

Responsibilities

• ● To support the 5G321-Growth strategy of the Singapore franchise to become the leading wealth manager to affluent clients.
• ● The job holder will work with WMO's stakeholders including CMPS, Product, GBS hubs in KL & India, Contact Centre & Client experience teams, Compliance, Finance, and auditors to achieve Business and Operational efficiency targets. In addition, the job holder will assist in the collation, preparation and submission of weekly & Monthly Key MIS and Project updates to Management.
• ● The job holder will be responsible for reviewing DOIs from Country and GBS teams and perform Balance Sheet reconciliation and substantiation for Wealth Solutions account balances including validation & attestation of all relevant Sundry and Suspense accounts against WM TPSS (Transaction Processing Settlement systems) on a daily and monthly basis. He / She will also manage the preparation, printing and mailing of Advice & Contract notes and general query processing instructions covering account opening and tax operations related queries.
• ● People & Talent
• ● Risk Management
• ● The job holder will support the Country Process Owner in the management of operational risk across processes to identify, assess, manage, mitigate, monitor, report and escalate operational and technology risks within the ambit of the Operational Risk Framework.
• ● The job holder will be responsible for assisting the Head of WSO SG in the governance of processing Hubs (GBS KL & India & WSO SG), Custodian and 3rd Party service providers including the conduct of Service and periodic risk reviews, and managing e all queries related to governance, tax, regulatory and statutory issues.
• ● Regulatory & Business Conduct
• ● Display exemplary conduct and live by the Group's Values and Code of Conduct.
• ● Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• ● Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• ● Key stakeholders
• ● Outsourcing Service Providers including GBS India, KL, HK & SG hubs.
• ● Regulatory Compliance Teams.
• ● BRMs and TPRM teams
• ● WM COO Leads.
• ● CMPS & Product Leads.
• ● Country Finance & Group R2R teams.
• ● Auditors - External & Internal
• ● Custodian banks and Fund houses.

Benefits

• ● In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• ● Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• ● Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• ● Flexible working options based around home and office locations, with flexible working patterns.
• ● Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• ● A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• ● Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• ● Recruitment Assessments
• ● Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• ● Visit our careers website www.sc.com/careers