Delivery Manager

Responsibilities

• ● A Delivery Manager responsible for:
• ● managing delivery/operations teams
• ● managing customer accounts or service delivery
• ● planning manpower and resources
• ● managing KPIs and service levels
• ● handling operational escalation
• ● managing budgets/costs
• ● process improvement
• ● supervising supervisors/managers
• ● working with senior management on operational strategy
• ● We have a legacy of providing specialized logistical solutions to our clients and growing with them. In fact, our brand name was given to us by one of our longest-serving Japanese customers.
• ● In the Japanese language, there are two meanings to Shinyuu - best friend, and true courage. A name is an omen, and over the years, we have grown to live up to the expectations of our brand name.
• ● We believe business need not be a zero-sum game - where one party has to lose, in order for the other to gain. A relationship based on trust, is particularly important in the supply chain business, where multiple companies are involved to move resources from the suppliers to end-consumers.
• ● And it takes courage to stay true over the years; it is the only way of conducting business we know.
• ● This manifesto will act as a commitment from both sides to developing a mutually beneficial relationship, one based on trust, openness, a genuine understanding of and interest in our clients' businesses and a commitment to the long-term.
• ● The five pillars of Shinyuunity;
• ● Integrity Discipline Professionalism Initiative Teamwork