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Operations Manager (Salon/F&B)

🗓️ Posted 2026-08-20 River Valley, S00, Singapore Permanent Hybrid Hospitality Tourism

Company shared salary

S$5,000–S$8,500/mo (S$60,000–S$102,000/yr)

Market rate

S$5,500–S$10,500/mo (S$66,000–S$126,000/yr)

Based on similar roles (title + domain + location).

Responsibilities

  • ● Manage day to day restaurants and salons operations, and ensure a positive outlet image
  • ● Coordinate front and back of the house operations for smooth delivery of services
  • ● Train and coach new and current staff on customer service best practices
  • ● Manage staff training, schedules, and work performance
  • ● Organize and supervise shifts
  • ● Respond promptly to customer complaints and suggest solutions to resolve complaints
  • ● Ensure compliance with safety and sanitation regulations
  • ● Control operations cost and identify measures to cut wastages
  • ● Maintain market awareness and develop new and innovative processes for more efficient restaurant operations
  • ● Prepare reports
  • ● Analyze and forecast sales figures to maximize profits

Requirements

  • ● Have a Bachelor Degree in Hospitality, Retail Management, or a related field
  • ● Have proven management experience in the Beauty and F&B industry
  • ● Possess strong leadership skills
  • ● Have excellent communication skills
  • ● Have financial management skills
  • ● Be customer service oriented
  • ● Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
  • ● Have in-depth knowledge of diverse business functions and principles, especially salon, logistics, supply chain, customer service, etc
  • ● Have working knowledge of data analysis and performance/operation metrics