Mall Concierge

About the Company

Responsibilities

• ● Manage the Information Counter and professionally handle customer enquiries, feedback, and complaints with a courteous and service-oriented approach.
• ● Adhere to standard operating procedures, including housekeeping, opening and closing duties, stock-taking, and counter operations.
• ● Assist in the execution of promotional activities such as redemptions, lucky draws, and contests.
• ● Support the implementation of loyalty programmes by promoting membership, registering customers, and managing parking and voucher redemptions.
• ● Promote a customer-centric service culture while maintaining operational excellence individually and within the team.
• ● Perform additional duties as assigned by the manager.

Requirements

• ● Able to commit to rotating shifts including weekends and public holidays
• ● Prior frontline customer service experience
• ● Interested Applicants, please click Apply Now
• ● Chow Zi Qing
• ● Revup Proservices Pte Ltd
• ● RevUp Proservices is a dynamic recruitment company holding a comprehensive license, dedicated to solving your manpower needs with tailored recruitment solutions.
• ● We specialize in providing exceptional recruitment services, including temporary placements, contracting, and permanent placements.
• ● Our goal is to connect top talent with leading companies, ensuring a perfect fit for both employers and job seekers. Partner with RevUp Proservices to drive your business forward with the right people.