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Retail Sales Assistant
Retail Consumer Products
Company shared salary
A$16–A$33/mo (A$190–A$402/yr)
Market rate
A$34–A$48/mo (A$408–A$576/yr)
Based on similar roles (title + domain + location).
About the Company
Training Provided, Team & Family Discount, Employee Benefits App 15.81- 33.48 + Super Hourly Rate + Gender-Neutral Paid Parental Leave Multiple Rosters Available Baby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families. Ready to connect, support, and make a real impact If you're passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment Located in Helensvale's busy retail and homemaker precinct, this store sits among a range of major retailers and lifestyle outlets, creating consistent customer traffic throughout the day. The area is easy to access via the M1 and surrounding main roads, with ample parking available, and is also well serviced by Helensvale train and light rail station nearby. With Westfield Helensvale, cafés and takeaway options close by, it offers a convenient and well-connected setting for both work and breaks. Employment Type - Permanent Part-Time Multiple Rosters RSA 1: Sunday 10:00am-5:00pm Monday 12:45pm-5:45pm RSA 2: Wednesday 12:30pm-5:30pm Thursday 2:30pm-7:30pm Saturday 12:00pm-5:00pm RSA 3: Tuesday 12:45pm-5:45pm Friday 9:00am-2:00pm Saturd
About the Role
As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We're looking for someone who is passionate about helping others and thrives in a dynamic retail environment. Here's what you'll be doing: Customer Engagement - Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations. Product Demonstration - Guide customers through product features and benefits, ensuring they make informed choices. Stock Management - Maintain accurate stock levels and ensure the store is well-presented and organised. Flexible Scheduling - Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
Requirements
- ● You're a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.
- ● What you bring to the team:
- ● Prior Customer Service Experience.
- ● Ability to work in a fast-paced environment.
- ● High Standards in customer service and store presentation.
- ● Proficient in calming irate customers and resolving issues with empathy and professionalism.
- ● Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.
- ● The Perks & Benefits
- ● A supportive, friendly team culture that celebrates wins and supports your goals.
- ● Competitive salary / hourly rate
- ● Paid parental leave to support you and your family.
- ● Training pathways to support your growth and career development.
- ● Employee Assistance Program for your wellbeing.
- ● Generous team discounts.
- ● Exclusive access to our Employee Benefits App for you & one loved one - discounts across fuel, groceries, entertainment & much more.
- ● Our Hiring Process
- ● Apply online - Submit your application.
- ● Complete a quick Sapia interview - A text-based chat, with one video question you can do in your own time.
- ● Get assessed fairly - Your responses are evaluated without bias.
- ● Move to final face-to-face interview - If successful, you'll be invited to complete pre-employment checks.
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