Sales & Administrative Assistant

Responsibilities

• ● daily administrative tasks and supporting the smooth operation of our bicycle retail business.
• ● Sales & Customer Service
• ● Assist customers with bicycle, accessories and component enquiries.
• ● Recommend suitable bicycles and accessories based on customers' needs and budgets.
• ● Explain product specifications, features and pricing to customers.
• ● Handle walk-in customers, online enquiries and sales orders.
• ● Process sales transactions and follow up on customer enquiries.
• ● Provide after-sales support and maintain good customer relationships.
• ● Administrative Duties
• ● Prepare quotations, invoices and sales orders.
• ● Handle daily data entry and maintain accurate sales records.
• ● Update product listings, pricing and inventory records.
• ● Assist with online orders and e-commerce platforms.
• ● Coordinate with suppliers regarding stock availability and deliveries.
• ● Handle customer enquiries through WhatsApp and other communication channels.
• ● Store Operations
• ● Assist with receiving, checking and organising stock.
• ● Maintain the cleanliness and organisation of the showroom.
• ● Assist with stocktaking and inventory management.