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Two Palms Media

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senior social media manager

🗓️ Posted 2026-08-18 Darlinghurst, NSW, Australia Permanent Hybrid Marketing Communications

Company shared salary

NA

Market rate

A$7,083–A$9,583/mo (A$84,996–A$114,996/yr)

Based on similar roles (title + domain + location).

About the Role

Life Under The Palms At Two Palms Media, a culture-first, social-led creative agency, we produce some of the boldest, sharpest, and most creatively ambitious work in the market. As Senior Social Media Manager, you're at the centre of that ambition, bringing organisation, energy, and calm control to complex, high-velocity projects across content, social, talent, and integrated creative. You're the connective tissue across a team of experts, ensuring projects run smoothly, expectations are aligned, and solutions stay smart, strategic, and culturally relevant. You will lead the delivery of campaign work across your assigned client portfolio, becoming a trusted project owner, client lead, and team collaborator. You'll work closely with our award-winning creative team, senior strategists, integrated leads, and agency partners to drive the success of every deliverable, balancing platform fluency, operational excellence, and a whole lot of heart. Our expectations of our Senior Social Media Manager You're a Type A operator with Type B energy, organised, precise, and proactive, but never pushy or performative. You keep teams grounded and moving forward with grace. You bring clarity to chaos. And you don't just love the work, you love building the conditions that allow great work to happen. You're fluent in social and content projects, thrive in cross-agency environments, and make people feel seen, heard, and supported. You ask the right questions, pressure-test assumptions, and

Responsibilities

  • ● Stay across platform updates, creator trends, and emerging content formats-bringing informed rigour to the projects you lead.
  • ● Share relevant insights that impact delivery methods, timelines, or team capabilities.
  • ● Represent Two Palms' reputation for operational excellence, inside and outside the building.
  • ● Be a source of calm, clarity, and cohesion across fast-moving creative and social projects.
  • ● Success Indicators:
  • ● Application of industry trends and platform developments to process or planning
  • ● Feedback from partners and clients on professionalism and reliability
  • ● Contribution to team inspiration or operational learning forums
  • ● Presence in thought leadership or operational benchmarking conversations
  • ● Client Solutions
  • ● Act as the connective thread across project teams, ensuring strategy and solutions are deliverable, scalable, and clearly defined.
  • ● Provide early-stage feedback on project feasibility, partnering with Strategy, Social, and Creative leads to refine solutions before they are presented.
  • ● Pressure-test timelines, talent recommendations, deliverable mix, and scope structure.
  • ● Maintain a "will this exceed expectations " mindset-proactively interrogating if the work can do more, smarter, or faster.
  • ● Success Indicators:
  • ● Strategic clarity and feasibility of project plans
  • ● Number of rebriefs or deliverable misalignments
  • ● Feedback from creative and strategy teams on support and alignment
  • ● Proactive solutions identified in scoping or planning phases
  • ● Client Delivery