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Northern Facilities LeadJLL · Strawberry Hills, NSW, Australia
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JLL

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Northern Facilities Lead

🗓️ Posted 2026-08-18 Strawberry Hills, NSW, Australia Permanent Hybrid Real Estate Property
💰 Salary Not shared 📊 Market A$8,333–A$12,500/mo

About the Company

There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way. We're a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us. Real Estate Specialties: tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, sustainability

Responsibilities

  • ● JLL empowers you to shape a brighter way.
  • ● Shaping the future of real estate for a better world
  • ● At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
  • ● We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
  • ● What this job involves:
  • ● As a key team member within the Operations Facilities Services team, lead overall management and execution of Facilities services in QLD & NSW across the Australia Post diverse portfolio via Operations Facilities team members, vendors, and other account team members.
  • ● Includes client liaison, works programming, budget control (OPEX & CAPEX input), management of service providers, operational resources and contracting requirements, as well as involvement in the sustainability, risk management, project and compliance delivery across the portfolio.
  • ● The Northern Facilities Management Lead will lead a team of Facilities Managers, ensuring team cohesiveness, managing growth and succession whilst minimising attrition.
  • ● Main Duties:
  • ● Contribute to asset plan development and strategic direction while managing legislative and contractual obligations under the JLL-Australia Post agreement.
  • ● Manage 500-1000+ FM projects including business case reviews, scope requirements, and quality assurance to ensure delivery to required standards.
  • ● Achieve financial targets, reduce reactive Opex costs by 5%, and manage budgeting, forecasting, and variance reporting for both Capex and Opex.
  • ● Utilize JLL systems and digital reporting to review service levels, identify trends, and recommend strategies to improve service or reduce operational costs.
  • ● Build and maintain relationships with key client representatives while proactively managing expectations and achieving agreed service levels.
  • ● Develop contract management strategies, ensure adherence to deliverables, monitor contractor performance, and manage non-conformances through early intervention.
  • ● Ensure compliance with OH&S, environmental regulations, BCA/NCC, Australian Standards, Disability Discrimination Act, and maintain Risk Registers.
  • ● Review incidents and trend analysis with HSSE team, manage incident reporting platforms, and ensure completion of insurance audit actions.
  • ● Proactively manage Facilities Managers and contractor staff while fostering teamwork, cooperation, and performance excellence.