search Browse Jobs
Program Leader, Communications & Marketing (V26/10107)Blue Mountains City Council · Katoomba, NSW, Australia
Blue Mountains City Council logo

Blue Mountains City Council

company page ↗

Program Leader, Communications & Marketing (V26/10107)

🗓️ Posted 2026-08-28 Katoomba, NSW, Australia Permanent Hybrid Marketing Communications
💰 Salary Not shared 📊 Market A$8,000–A$12,000/mo

About the Company

Communications & Marketing Position Number: P01131 Directorate: Governace and People Service Service: Communications and Marketing Location: Katoomba HQ Position Classification: Band 11 Date Created/Updated August 2026 POSITION PURPOSE/OBJECTIVE The Communications and Marketing Service is responsible for the service activities of Media Management; Corporate Communications; Community Engagement; Public Relations; Marketing; Crisis Communications; Events and Policy Management / Training. The position is required to assist the Manager Communications & Marketing position to lead the delivery of the Communications & Marketing service for the community and Council. This involves the effective leadership and direction to the Communications & Marketing team and to the organisation for a broad range of marketing and communications activities. The role is required to plan, coordinate and deliver a high standard of engaging, relevant and effective internal and external communications, marketing, branding and graphic design, and corporate and civic events across the organisation and in the community. RELATIONSHIPS Reports to (Position Title): Manager Communicatons and Marketing Report to (Position Number): Staff Responsibility: Direct management of 5 FTE staff positions, as well as temporary and causal staff and external contractor and consultants as required Key Internal Relationships: CEO; Executive Leadership Team, Managers; Team Leaders; All Staff Key External Relati

Responsibilities

  • ● Support the Communications and Marketing Manager in the strategic planning,
  • ● delivery and continuous improvement of Council's communications and marketing
  • ● Lead and manage the Communications and Marketing stream, including the
  • ● supervision and development of a team of five staff responsible for corporate
  • ● communications, marketing, civic and corporate events, brand management, graphic
  • ● design and internal communications.
  • ● Collaborate with the Program Leader Media and Communications to ensure
  • ● alignment and integration across all communications functions, including media,
  • ● digital media, community engagement, marketing and brand, events and internal
  • ● communications.
  • ● Coordinate the planning and delivery of civic and corporate events, ensuring
  • ● professional execution, effective stakeholder engagement and alignment with
  • ● Council's strategic priorities and protocols.
  • ● Develop and implement communications and marketing campaigns that promote
  • ● Council services, projects, programs and initiatives across a range of channels.
  • ● Oversee Council's brand management and graphic design activities, ensuring
  • ● consistency, quality and compliance with corporate brand standards across all
  • ● communications and promotional materials.
  • ● Lead the development and delivery of internal communications initiatives that
  • ● support organisational culture, employee engagement and the effective flow of

Requirements

  • ● equipment to carry out the task safely is not available; always work in a safe manner and
  • ● in accordance with safety instructions, where applicable; use the work equipment supplied
  • ● for the job, in accordance with the manufacturer's instructions), and any personal
  • ● protective equipment, which the Council deems necessary and has provided; be safety
  • ● aware and report any actions to your line manager which will assist the Council to meet
  • ● its legal workplace health and safety obligations.
  • ● You have the right to cease or direct cessation of unsafe work. In addition, you are required
  • ● at all times to comply with Councils Asbestos Management Plan and Policy.
  • ● COMMUNICATION
  • ● The job holder will:
  • ● Communicate with a wide range of people in many internal and external settings
  • ● Lead discussions, negotiations and make presentations in order to develop and
  • ● maintain program direction.
  • ● Write detailed correspondence, reports and submissions.
  • ● Be able to anticipate and pre-empt customer requirements and do utmost to meet
  • ● these; monitor and evaluate the effectiveness of customer service provided and
  • ● recommend modifications to improve service.
  • ● Provide service to internal customers as a regular part of the job. Service includes
  • ● answering queries, providing documentation, providing advice and referring queries to
  • ● appropriate personnel.