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Senior Housing Officer (Frontline Services)Queensland Government · Sunshine Coast, QLD, Australia
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Queensland Government

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Senior Housing Officer (Frontline Services)

🗓️ Posted 2026-09-25 Sunshine Coast, QLD, Australia Permanent Hybrid Community Services Development
💰 Salary Not shared 📊 Market A$6,000–A$8,000/mo

About the Company

ABOUT US We are the largest and most diverse organisation in our state. We have more than 90 government departments and organisations delivering for Queensland across 4000+ locations, from the Torres Strait to the Gold Coast; Mount Isa to Brisbane. This page is monitored by Queensland Government employees from 8am to 5pm, Monday to Friday. HOUSE RULES - all users must comply with LinkedIn policies and terms of use - please do not post content or comments that could be considered abusive or obscene, name calling, harassment or personal attacks defamatory towards a person or people prejudicial, inflammatory or offensive deceptive, misleading or false information about an individual, organisation, government or entity personal or sensitive information about yourself or others in violation of any intellectual property rights, or any other law or regulation promotion of a product, business, company or organisation off-topic or spam, including the same comment posted repeatedly. Any content or comments deemed to fit under these definitions will be deleted. Users found to repeatedly post these types of comments will be banned from this page. You should report any offensive material presented on LinkedIn. Complaints about defamatory digital matter or anything you consider to be offensive should be made to the attention of the Public Sector Commission via our website www.psc.qld.gov.au/contact/customer-compliments-and-complaints. A complaint about defamatory digital matter should contain your name, the matter and where it is located, and that you consider the matter to be defamatory. CURRENT CONDITIONS The State of Queensland (Public Sector Commission) 2026 Subject to LinkedIn's Statement of Rights and Responsibilities, all content released on this page is licensed under a Creative Commons Attribution (BY) 2.5 Australia Licence. Permissions may be available beyond the scope of this licence. Government Administration Specialties: health, education, transport, justice, police, fire & emergency, Aboriginal & Torres Strait Islander, environment, communities, child safety & disability, agriculture, energy & water, housing, infrastructure, local government & planning, IT & innovation, tourism

Responsibilities

  • ● Do you want a role where your work has a meaningful impact on people's lives
  • ● Imagine helping individuals and families find safe, sustainable housing while leading a team that's passionate about making a difference. As a Senior Housing Officer with Housing and Homelessness Services, you'll play a vital role in delivering housing solutions that directly support Queenslanders in need.
  • ● In this leadership role, you'll manage complex social housing and housing assistance services, supervise a team of Housing Officers, and work directly with customers in person, over the phone, and in the community. From conducting tenancy reviews and resolving complaints to representing the department in appeals and at the Queensland Civil and Administrative Tribunal, your work will be diverse, challenging and rewarding.
  • ● Fieldwork is a regular part of this role, requiring you to meet customers in their homes and adapt to changing conditions. You'll need to be vigilant, proactive and skilled at managing risk. Regional roles may also involve occasional overnight travel, giving you the opportunity to connect with diverse communities across Queensland.
  • ● As a Senior Housing Officer, you'll guide and support your team, ensuring they have the tools and knowledge to deliver exceptional service. You'll also foster a culture of workplace safety, professionalism and inclusivity, modelling ethical and culturally sensitive behaviour in everything you do.
  • ● What's in it for you Beyond the opportunity to make a tangible difference, you'll join a department that values diversity, equity, and human rights. We're committed to creating a workforce that reflects the Queensland community and encourages applicants from all backgrounds to apply. You'll also have access to professional development opportunities and the chance to grow your career in a supportive, purpose-driven environment.
  • ● So, what are we looking for We need someone who:
  • ● Thrives on building strong relationships with customers and stakeholders.
  • ● Can balance competing demands and handle uncertainty with confidence.
  • ● Shares knowledge and mentors others, fostering a collaborative team culture.
  • ● Communicates clearly and listens actively to understand and support others.
  • ● Brings expertise in service delivery and a passion for helping people.
  • ● Class C driver's licence is essential for this role, as is a willingness to work in the field and travel as needed.
  • ● If you're ready to take on a role where no two days are the same, where your leadership will inspire others, and where your work will directly contribute to building stronger, more resilient communities, we'd love to hear from you. Apply now and be part of something bigger.
  • ● Learn more about the role and how to apply by visiting the Smart Jobs and Careers website at www.smartjobs.qld.gov.au .
  • ● Applications will remain current for up to 12 months and may be considered for similar roles.
  • ● Job Ad Reference: QLD/702412/26
  • ● Closing Date: Monday, 12 October 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.