Customer AssistantMZN GROW BHD · Selayang, M10, Malaysia

Customer Assistant

🗓️ Posted 2026-10-27 Selayang, M10, Malaysia Permanent Hybrid Customer Service Call Centre
💰 Salary RM2,000–RM3,000/mo (RM24,000–RM36,000/yr) 📊 Market RM1,800–RM2,400/mo

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About the Job

WE ARE AUTHORIZED DEALER FOR HEALTHCARE MALAYSIA.<br><br>Job description:<br><br>* Greet and assist customers in a friendly and professional manner.<br>* Respond to customer inquiries about products, services, prices, and promotions.<br>* Handle customer complaints and resolve issues promptly or escalate them when necessary.<br>* Process sales transactions, returns, exchanges, and refunds according to company policies.<br>* Maintain product knowledge to provide accurate recommendations and information.<br>* Assist with stock replenishment, merchandising, and keeping displays organized.<br>* Maintain cleanliness and organization of the sales floor or customer service area.<br>* Support daily operational tasks, including inventory checks and administrative duties.<br>* Answer phone calls, emails, or online customer inquiries when required.<br>* Build positive relationships with customers to encourage repeat business.<br>* Follow company policies, procedures, and health and safety standards.<br>* Work collaboratively with team members to achieve sales and customer service targets.<br><br>Key Skills<br><br>* Excellent communication and interpersonal skills.<br>* Strong customer service orientation.<br>* Problem-solving and conflict-resolution abilities.<br>* Basic computer and cash handling skills.<br>* Ability to multitask and work under pressure.<br>* Teamwork and time management.<br>* Positive attitude and professional appearance.<br><br>Requirement:<br><br>- Full time<br><br>- Office hour ( 8AM - 6PM) (MON - FRI) ( SAT HALFDAY)<br><br>- Start immediately.<br><br>- Urgent Hiring<br><br>- No experience can apply.<br><br>Benefits:<br><br>- Career Development<br><br>- Bonus<br><br>- Insurance<br><br>Job type: Full Time, Permanent<br><br>Salary: RM1,800 - RM2,500 per month/ per year<br><br>Job Type: Full-time<br><br>Benefits:<br><br>· Health insurance<br><br>Schedule:<br><br>· Day shift<br><br>Supplemental Pay:<br><br>· Attendance bonus<br><br>· Commission pay<br><br>· Overtime pay<br><br>· Performance bonus<br><br>· Yearly bonus<br><br>Job Types: Full-time, New-Grad<br><br>Pay: RM2,000.00 - RM3,000.00 per month<br><br>Benefits:<br>* Health insurance<br>* Maternity leave<br>* Opportunities for promotion<br>* Parental leave<br>* Professional development<br><br>Work Location: In person