COLLECTION / RECOVERY OFFICER

Making A Difference SRG Asia Pacific Sdn Bhd is a pioneer BPO service provider in Malaysia associated with the Usaha Tegas Group, one of the leading, locally owned conglomerates in Malaysia and the region. The shareholders established the first publicly listed and one of the largest BPO service providers in Philippines with numerous global clients from North America, Europe and Asia Pacific while the Usaha Tegas Group, based in Kuala Lumpur, has extensive investments in diverse industries across the region. We also have affiliated delivery centers in Dalian and Manila. We are an MSC status company recognised as leading service provider within the Global Business Services cluster by MDEC. We have great talent with multi-lingual capability (major Asean languages) supported by state of the art omni channel technology platform to serve local, regional and international clients. Built on core values by putting People First, being Customer Led in meeting their needs, and being Performance Driven in bringing value to our client, SRG Asia Pacific has successfully served reputable brands across diver industries. Outsourcing and Offshoring Consulting Specialties: Voice (Inbound, Outbound), Non-Voice (Email, Web and Social Media), Data Management (Cleansing, Profiling, Segmentation), Business Data Analytics, Customer Sentiment /Lifecycle Analytics, Mobility Solutions