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TUI Group

Head of Customer Data Science & AI

🗓️ Posted 2026-08-21 Hannover, NI, Germany Permanent Hybrid ICT

Company shared salary

NA

Market rate

8,333 EUR–12,500 EUR/mo (99,996 EUR–150,000 EUR/yr)

Based on similar roles (title + domain + location).

About the Company

Luton, United Kingdom Rijswijk, Netherlands; Hanover, Germany; Zaventem, Belgium; , Flexible Hybrid Permanent Full Time Dependant on local regulations 139850 Join us as Head of Customer Data Science & AI and help shape the future of how TUI uses advanced analytics, machine learning and artificial intelligence to create exceptional customer experiences. Leading our Data Science & AI function within Marketing, Sales & Customers, you'll define the strategic direction for AI innovation while turning emerging technologies into meaningful business value at scale. Please note the closing date for applications is Friday 4th September The successful candidate can be based in any of the following countries : Netherlands, UK, Germany, Belgium, Portugal, Spain, Sweden, & Romania. ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more. Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment. A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions. Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll define and deliver the strategic vision, roadmap and directi

Responsibilities

  • ● ms, develop talent and create an environment where innovation, learning and collaboration can flourish.
  • ● You're comfortable engaging with senior stakeholders and can communicate complex technical concepts in a clear and accessible way to a variety of audiences.
  • ● From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
  • ● We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
  • ● LI-OR1 LI-HYBRID

Requirements

  • ● You have proven success leading Data Science, Machine Learning or AI teams within complex organisations and delivering measurable business value through advanced analytics initiatives.
  • ● A strong understanding of machine learning methodologies, AI applications and advanced analytics enables you to translate technical opportunities into meaningful commercial outcomes.
  • ● + years' experience in Data Science, Machine Learning, or a related field, including at least 5 years in a leadership role.