search Browse Jobs
E-commerce Operations - AnalystAccenture · Kuala Lumpur, M14, Malaysia
Accenture logo

Accenture

company page ↗ Visa Sponsoring Company

E-commerce Operations - Analyst

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-15 Kuala Lumpur, M14, Malaysia Permanent Hybrid Retail Consumer Products
💰 Salary Not shared 📊 Market RM4,000–RM6,500/mo

About the Company

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately 70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way. Business Consulting and Services Specialties: Management Consulting, Systems Integration and Technology, Business Process Outsourcing, Application and Infrastructure Outsourcing

About the Role

Accenture is seeking an Ecommerce Operations Analyst to support online retail operations for the India market. This role is responsible for executing day-to-day e-commerce activities, coordinating promotional campaigns, and partnering with cross-functional teams to ensure a seamless customer experience. The successful candidate will play a key role in driving operational excellence, supporting revenue objectives, and identifying opportunities to improve processes and performance.

Responsibilities

  • ● Manage daily e-commerce operations, including product launches, online merchandising, inventory coordination, and site readiness activities.
  • ● Support the planning, execution, and monitoring of promotional campaigns and seasonal sales initiatives.
  • ● Coordinate with external retail and marketplace partners to align promotional offers and ensure consistent customer experiences.
  • ● Track operational and promotional budgets, ensuring accuracy and compliance with internal processes.
  • ● Collaborate with cross-functional teams including Marketing, Sales, Finance, Legal, Product, and Supply Chain to drive successful execution of initiatives.
  • ● Manage multiple stakeholders and facilitate alignment across teams to resolve operational challenges and maintain delivery timelines.
  • ● Monitor key performance indicators (KPIs), analyze performance trends, and provide recommendations to optimize business outcomes.
  • ● Identify and implement process improvements to enhance operational efficiency, scalability, and customer satisfaction.
  • ● Required Qualifications
  • ● Bachelor's degree or equivalent practical experience.
  • ● Proven experience in e-commerce, digital commerce, retail operations, or a related field.

Requirements

  • ● ng initiatives.
  • ● Strong understanding of online retail operations and customer lifecycle management.
  • ● Excellent written and verbal communication skills with the ability to engage a variety of stakeholders.
  • ● Strong analytical and problem-solving capabilities with a data-driven mindset.
  • ● Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • ● Advanced proficiency in Excel, data analysis, or reporting tools.
  • ● Knowledge of inventory management, supply chain coordination, or digital merchandising best practices.