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Customer Service Executive (Inbound) - September 2026 Intake
Customer Service Call Centre
Company shared salary
RM3,000–RM3,300/mo (RM36,000–RM39,600/yr)
Market rate
RM4,000–RM5,500/mo (RM48,000–RM66,000/yr)
Based on similar roles (title + domain + location).
Responsibilities
- ● Handle incoming customer calls and provide accurate information regarding products and services.
- ● Identify customer needs, clarify concerns, research issues thoroughly, and deliver effective solutions or alternatives.
- ● Ensure data accuracy by verifying and maintaining detailed records of all customer interactions.
- ● Build strong, long-term customer relationships by delivering exceptional service and going the extra mile.
Requirements
- ● Fresh Graduates (Diploma/Degree) are encouraged to apply.
- ● Minimum 1-year of contact centre experience is preferred.
- ● Excellent command of English and Bahasa Malaysia both spoken and written.
- ● Ability to handle high call volumes in a fast-paced environment.
- ● Comfortable working under pressure and managing stressful situations professionally.
- ● Candidate must be able to attend the interview immediately.
- ● Fully vaccinated with Covid-19 Vaccination.
Benefits
- ● Salary: RM 3,000 - RM 3,300 + OT + Shift Allowance
- ● Opportunities for promotion
- ● Professional development
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