Sales Administrator

About the Company

Responsibilities

• ● Handle customer requests and document amendments accurately to maintain professional communication and timely processing
• ● Build and maintain positive customer relationships to ensure prompt submission of documentation via email
• ● Collaborate with Central Dispatch, batching plants, credit, quality control, and sales teams to coordinate urgent requests such as cash sales transaction issuance
• ● Maintain and file sales documents, invoices, delivery orders, and customer records systematically for easy retrieval
• ● Prepare monthly sales reports and statistics to support sales performance tracking
• ● Assist in preparing credit and debit notes to ensure accurate billing adjustments
• ● Consolidate monthly sales invoices for dispatch coordination
• ● Coordinate with the Accounts Department to resolve invoicing issues and follow up on missing delivery documents and customer account requirements
• ● Support sales follow-up on customer endorsements, account opening documents, and credit applications to facilitate account management
• ● Generate Electronic Delivery Orders (E-DO) for new customers to enable efficient delivery processing
• ● Draft correspondence, emails, and reports to support sales communication
• ● Provide daily administrative support to the Sales Manager and Sales Executive to enhance team productivity
• ● Perform additional duties assigned by Sales or Management to support business operations
• ● Company Overview
• ● G & W Ready-Mix Pte Ltd is an established manufacturer and supplier of high quality ready-mix concrete in Singapore. Our concrete are supplied to various projects islandwide. Clients include but not limited to institutions, private/industrial, piling jobs and HDB projects, etc.