Tele Caller Executive

EaseToLearn DETAILED JOB DESCRIPTION - TELECALLER Screening Form: https://tally.so/r/2j8Ll9 1. Role Overview The Telecaller contacts prospective learners who have shown interest in EdTech courses, identifies their basic needs, shares accurate introductory information, qualifies enquiries, and books counselling appointments. The role focuses on call quality, timely follow-up, lead qualification, and reliable data entry. 2. Eligibility & Employment Details Relevant experience: 1-3 years. Direct EdTech industry experience is mandatory; candidates with experience only in non-EdTech industries will not qualify. Age criterion: below 25 years. Compensation: Up to 25,000 per month, depending on relevant experience, skills, and interview assessment. Joining: Immediate joiners preferred; confirm actual notice period and earliest joining date. Work style: Student/customer-facing role with regular follow-ups, accurate CRM updates, and performance targets. 3. Key Responsibilities Make outbound calls to assigned EdTech leads and respond to incoming course enquiries where required. Introduce EaseToLearn and explain basic course information using approved scripts and verified details. Ask concise qualifying questions about the learner's interest, goals, preferred course, availability, and readiness for counselling. Identify genuinely interested prospects and schedule appointments or transfer qualified leads to Education Counsellors. Follow up with no-answer leads and inter