Assistant Food & Beverage Manager - Four Points by Sheraton DesaruMarriott International · Bandar Penawar, M01, Malaysia

Assistant Food & Beverage Manager - Four Points by Sheraton Desaru

🗓️ Posted 2026-09-15 Bandar Penawar, M01, Malaysia Permanent Hybrid Hospitality Tourism
💰 Salary Not shared 📊 Market RM3,000–RM5,000/mo

About the Company

Additional Information Job Number26119035 Job CategoryFood and Beverage & Culinary LocationJalan Kempas 2, Bandar Penawar, Johor, Malaysia, 81930 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. CANDIDATE PROFILE

Requirements

  • ● High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
  • ● year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
  • ● CORE WORK ACTIVITIES
  • ● Assisting in Food and Beverage Operations
  • ● Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • ● Provides excellent customer service to all employees.
  • ● Responds quickly and proactively to employee's concerns.
  • ● Uses coaching skills throughout the property.
  • ● Demonstrates self confidence, energy and enthusiasm.
  • ● Motivates and encourages staff to solve guest and employee related concerns.
  • ● Ensuring Exceptional Customer Service
  • ● Provides excellent customer service.
  • ● Responds quickly and proactively to guest's concerns.
  • ● Understands the brand's service culture.
  • ● Sets service expectations for all guests internally and externally.
  • ● Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • ● Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • ● Develops a relationship with all guests to build repeated clientele internally and externally.
  • ● Additional Responsibilities as Assigned
  • ● Complies with all corporate accounting procedures.