IT Helpdesk

*Position :* IT Helpdesk<br><br>*Basic Salary :* RM 2,800 – RM 3,400<br><br>*Location :* Petaling Jaya Trade Centre<br><br>*Working Day : *Monday – Friday<br><br>*Working Hours :* 9.00am – 6.00pm<br><br>*Job Scope:*<br><br>* Interact with customers and provide prompt assistance to address their needs.<br>* Gather customer information, analyze symptoms, and diagnose technical issues.<br>* Follow up with customers and schedule call backs when necessary to ensure issue resolution.<br><br>*Job Qualifications:*<br><br>* Minimum *1 year* of experience in IT Helpdesk support.<br>* Proficient in *spreadsheets* and *word processing software*.<br>* Strong knowledge of *Microsoft Windows* operating systems.<br>* Experience working with *network environments* in a professional setting.<br>* Familiarity with *other operating systems* (Linux, macOS) is preferred.<br>* Hands-on experience with *server administration* (Windows or macOS) is an advantage.<br>* Ability to troubleshoot *hardware and software issues* effectively.<br>* *Fresh graduates* with a strong technical background are encouraged to apply.<br><br>Job Type: Full-time<br><br>Pay: RM2,800.00 - RM3,400.00 per month<br><br>Benefits:<br>* Health insurance<br>* Maternity leave<br>* Opportunities for promotion<br>* Parental leave<br>* Professional development<br>* Vision insurance<br><br><br><br>Education:<br>* Diploma/Advanced Diploma (Preferred)<br><br>Language:<br>* Mandarin (Preferred)<br><br>Work Location: In person