Customer Advisor - Croydon, VIC

Responsibilities

• ● Customer Advisor - Croydon, VIC
• ● VIC- Melbourne inner
• ● Banking & Financial Services
• ● Retail/Consumer
• ● Permanent Part time
• ● Opening at: Aug 18 2026 - 06:00 AEST
• ● Closing at: Aug 31 2026 - 23:55 AEST
• ● Part-time role based in our Croydon Branch
• ● hours per week
• ● Deliver a seamless, consistent, and tailored customer experience every day
• ● Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer centric company in Australia and New Zealand.
• ● You'll make an impact by:
• ● Support NAB's Croydon and surrounding branches by being the first point of contact for our customers; putting them at the centre of everything you do
• ● Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• ● Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
• ● We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
• ● A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
• ● A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
• ● Customer centric thinking and an appreciation for inclusion and the diversity of our customers
• ● Join our team in this part-time position. We are looking for someone with availability across 4 - 5 days per week, and willing to work 20 - 38 hours per week.