Your career compass awaits
Create a free account to unlock
- ✓ See how you match this role
- ✓ AI resume tailored to this specific job
- ✓ Inside Track Companion — find your insider contact
- ✓ Skills gap analysis and upskill plan
- ✓ Interview prep kit for this role
- ✓ Relocation concierge — salary, tax, cost of living
Free — no credit card required
Sales Team Leader - Punjabi || Outbound Sales || Delhi
General
💰 Salary Not shared
📊 Market NA
About the Company
Required Skills & Competencies Must-Have 4-7 years of experience in Telesales ; 2+ years in a team lead role. Strong communication skills. Experience handling escalations in high-emotion contexts (matrimonial, matchmaking, dating, or customer-first industries). Data-driven mind set with familiarity in Excel/Google Sheets/dashboard tools. Ability to manage conflict and support customers with empathy. Good-to-Have Experience in internet/consumer tech companies. Prior experience in matrimonial/dating/e-commerce apps. Understanding of CRM tools (Freshdesk, Zendesk, Salesforce, etc.). Key KPIs / Metrics
Responsibilities
- ● CSAT / NPS improvement
- ● First Response Time
- ● First Contact Resolution
- ● Escalation handling turnaround
- ● Quality audit scores
- ● Team attendance & productivity compliance
- ● Pay: Up to 800,000.00 per year
Benefits
- ● Cell phone reimbursement
- ● Commuter assistance
- ● Flexible schedule
- ● Food provided
- ● Paid sick time
- ● Paid time off
- ● Provident Fund
- ● Work Location: In person
Confirm Application
Are you applying to ?
We'll track this in your dashboard as Applied.
Saving to your tracker…
Stand out: message someone at Venture Quest.
A short, personal note to a recruiter can get your application looked at sooner.
⚡ Full Resume Sandbox Canvas