Admin Executive (Operations & Sales)

About the Company

About the Role

Responsibilities

• ● Operations Coordination & Scheduling
• ● Coordinate and confirm daily job schedules with the Field Operations Lead.
• ● Contact customers via phone, WhatsApp, and email to confirm service appointments.
• ● Update and maintain job schedules, service calendars, and tracking records.
• ● Monitor technician assignments and ensure jobs are completed according to schedule.
• ● Ensure technicians submit service reports promptly after each service.
• ● Review service reports for completeness, accuracy, and proper documentation before filing.
• ● Perform data entry and maintain operational records in company systems.
• ● Customer Enquiries & Quotations
• ● Respond professionally to customer enquiries received via phone, WhatsApp, email, and website channels.
• ● Gather relevant information using company enquiry templates.
• ● Prepare and issue quotations based on approved pricing structures and service requirements.
• ● Follow up on outstanding quotations and customer responses.
• ● Maintain and update enquiry, quotation, and sales tracking records.
• ● Assist in converting enquiries into confirmed service appointments.
• ● Invoicing & Payment Administration
• ● Generate and issue invoices upon completion of services.
• ● Monitor outstanding invoices and accounts receivable.
• ● Send payment reminders and follow up on overdue payments.
• ● Update payment records and maintain accurate invoice tracking logs.

Requirements

• ● Minimum GCE 'N' / 'O' Level, NITEC, Diploma or equivalent.
• ● Proficient in Microsoft Office (Excel, Word, Outlook).
• ● Good organisational, administrative, and multitasking skills.
• ● Strong verbal and written communication skills.
• ● Comfortable communicating with customers through phone, email, and WhatsApp.
• ● Able to work independently with minimal supervision.
• ● Prior experience in administration, customer service, operations coordination, or a similar role is preferred.
• ● Working Hours
• ● Monday to Friday: 8:30am - 5:30pm
• ● Saturday: 8.30am - 12.30pm (WFH)

Benefits

• ● Performance Bonus
• ● Annual Leave
• ● Career Development Opportunities
• ● Training Provided
• ● At All Out Pest Management Pte Ltd, we are committed to delivering top-notch pest control services to residential, commercial, and industrial clients. Our expertise includes the effective management of ants, cockroaches, rodents, and flies, with a strong focus on F&B establishments.
• ● Using innovative techniques and environmentally safe solutions, we ensure a pest-free environment while prioritizing health and safety. Our dedicated team goes above and beyond to protect your property, maintaining cleanliness and compliance with industry standards.
• ● We Go All Out to Keep Pests Out