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SAP C4C ConsultantGlobal Corporation · Dubai, UAE
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Global Corporation

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SAP C4C Consultant

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🗓️ Posted 2026-09-09 Dubai, UAE Full-time Hybrid ICT
💰 Salary Not shared 📊 Market NA

About the Company

Valleysoft is a regional IT services provider delivering enterprise technology, software development, process management, and infrastructure solutions for clients worldwide. Working across the information technology and services sector, the company helps organizations improve operations, strengthen customer-facing processes, and implement solutions that support long-term business performance.

About the Job

In this role, you will help shape customer experience solutions that connect business needs with practical SAP capabilities. You will work across functional and technical stakeholders to support solution design, system improvement, and operational continuity, contributing to projects that require both strong consulting judgment and hands-on platform knowledge.

Role & Responsibilities

  • ● Analyze business requirements and translate them into effective SAP C4C solutions.
  • ● Configure and maintain SAP C4C functionalities, workflows, and business processes.
  • ● Support SAP Sales Cloud and/or Service Cloud capabilities.
  • ● Support integrations between SAP C4C and other enterprise systems.
  • ● Collaborate with technical teams on APIs, middleware, and integration requirements.
  • ● Troubleshoot incidents, service requests, and production issues.
  • ● Deliver enhancements, testing, deployments, and releases.
  • ● Participate in UAT activities and support defect resolution.
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  • ● Prepare functional documentation and support knowledge transfer.
  • ● Collaborate with business and technical stakeholders to ensure solution alignment.

Requirements

Experience

  • ● The candidate must have 4+ years of experience in SAP C4C or SAP Customer Experience consulting, including work on large-scale enterprise SAP projects.
  • ● The candidate must have hands-on experience with SAP C4C, including configuration, workflows, and enhancements.
  • ● The candidate must have hands-on experience with SAP Sales Cloud or Service Cloud.
  • ● The candidate must have experience with testing, UAT, deployment, and production support.
  • ● The candidate should have experience working in retail, FMCG, or other large customer-facing organizations.
  • ● The candidate should have experience working with international stakeholders.

Skills

  • ● The candidate must have a strong understanding of CRM and customer engagement processes.
  • ● The candidate must have experience gathering and analyzing business requirements, with the ability to communicate and collaborate effectively with stakeholders.
  • ● The candidate must have a very good command of English.
  • ● The candidate should have exposure to SAP integration technologies and APIs.