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Senior Merchant Ops Analyst
Banking Financial Services
💰 Salary Not shared
📊 Market S$45,000–S$65,000/mo (S$540,000–S$780,000/yr)
About the Company
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind - to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We've been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs . We're proud to be featured on among the fastest growing companies by Y-Combinator . The Role As a Senior Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit's platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility. Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to acce
Requirements
- ● Bachelor's degree from a reputable university majoring in the following or equivalent:
- ● Business Administration
- ● Finance / Accounting
- ● Communications
- ● Computer Science/IT
- ● -5 years of experience in a customer-facing role, Merchant Onboarding (KYC), risk investigation, or a similar field. Fresh Graduates from reputable universities are welcome to apply.
- ● Familiarity with Hong Kong regulatory requirements and compliance standards related to merchant onboarding and KYC. Must be professionally fluent in both English and Mandarin (spoken and written)
- ● Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)
- ● Plus points if you have prior experience in a fintech/banking operations function or previously worked with opening client accounts
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