Freelance Senior Product DesignerToloka · Europe

Freelance Senior Product Designer

🗓️ Posted 2026-08-31 Europe Hybrid Design Architecture
💰 Salary Not shared 📊 Market 6,000 EUR–9,000 EUR/mo

About the Company

At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains-from doctors and lawyers to physicists and engineers-and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages . We are a well-funded startup with an enviable portfolio of clients including Anthropic , Amazon , Microsoft , Poolside , Recraft , and Shopify . Recently, we secured strategic investment led by Bezos Expeditions and Nebius Group with participation from Mikhail Parakhin , CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA , UK , the Netherlands , Czech Republic , Serbia , and more. Toloka AI is looking for a Senior Product Designer to shape the experience of B2B clients with Tendem and Self-Service . You'll own the end-to-end design of one of those products, ensuring it feels coherent, trustworthy, and easy to use even as the underlying AI systems get more capable and complex. This is a high-ownership role for someone who enjoys designing for ambiguity - where the "right" interaction pattern for human-AI collaboration is still being invented - and who can balance fast iteration with quality of each step. You'll be one of the primary design voices shaping how people interact with AI agents doing real work - balancing usability, trust, and increasingly important regulatory considerations, on a product that spans both hands-on and self-serve models. Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate

Responsibilities

  • ● Design the core workflows for task scoping, quoting, human-in-the-loop review, and results delivery.
  • ● Improve onboarding and configuration experience, reducing friction for users setting things up without hands-on support.
  • ● Partner closely with PM, engineering, and research to translate ambiguous problems into clear, testable design solutions.
  • ● Involve into UX research - interviews, usability tests, and feedback analysis - to validate design decisions and surface unmet needs.
  • ● Stay close to the regulatory and compliance landscape affecting AI agent oversight (e.g., EU AI Act, GDPR, relevant U.S. state and international regulations) and translate
  • ● relevant constraints into design decisions, especially around transparency and human oversight.
  • ● Contribute to and help evolve the design system used across Tendem and Self-Service.

Requirements

  • ● 5+ years of product design experience, with a strong portfolio of shipped B2B or B2C products.
  • ● Experience designing for complex, multi-step workflows - task/work platforms, marketplaces, dashboards, or similarly structured products.
  • ● Strong interaction design and visual design skills; comfortable owning a project from wireframe to pixel-perfect UI.
  • ● Experience conducting and synthesizing UX research (interviews, usability testing, survey analysis).
  • ● Familiarity with designing for AI-powered or AI-assisted products
  • ● Excellent collaboration and communication skills; comfortable working cross-functionally with PM, engineering, research, legal/compliance, and marketing.
  • ● Ability to work with ambiguity and translate loosely defined problems into structured design solutions.