Senior Director of Product, InternationalToast · London, UK

Senior Director of Product, International

🗓️ Posted 2026-08-26 London, UK Hybrid ICT
💰 Salary Not shared 📊 Market 10,833 GBP–15,833 GBP/mo

About the Company

Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our share in these markets.

Responsibilities

  • ● Set the strategic direction across upmarket, partner, and payment expansion with a focus on how those areas interact and reinforce each other to meet the north star goals for the International line of business.
  • ● Partner with engineering and product teams across Toast's platform teams to ship international features in their area.
  • ● Navigate competing roadmaps, set clear success criteria, and hold delivery against contractual commitments.
  • ● Engage directly with customers, partners, and GTM teams to understand real needs - and use that grounding to pressure-test roadmap priorities and push back on assumptions that don't hold up in the field.
  • ● Represent the voice of international customers as the PM voice for our global restaurant and hospitality brands in roadmap discussions, cross-functional reviews, and executive conversations.
  • ● Champion cross-functional delivery across Product, Engineering, Design, Legal/Compliance, Hardware, Commerce, Risk, Finance, and Operations.
  • ● Hire, coach, and develop a world-class team of Product Managers across multiple regions.
  • ● Scale our operating model grounded in ownership, accountability, clarity, and exceptional execution.
  • ● Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

Requirements

  • ● 15+ years of product management experience in SaaS or FinTech, with at least 5 years in a senior leadership role.
  • ● Owned a portfolio of products for a market, not just a feature area.
  • ● Commercial instincts.
  • ● Understand how product decisions translate into revenue, retention, and customer value, and you make prioritization decisions accordingly.
  • ● Comfort with a