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Senior Director of Product, International
ICT
💰 Salary Not shared
📊 Market 10,833 GBP–15,833 GBP/mo (129,996 GBP–189,996 GBP/yr)
About the Company
Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our share in these markets.
Responsibilities
- ● Set the strategic direction across upmarket, partner, and payment expansion with a focus on how those areas interact and reinforce each other to meet the north star goals for the International line of business.
- ● Partner with engineering and product teams across Toast's platform teams to ship international features in their area.
- ● Navigate competing roadmaps, set clear success criteria, and hold delivery against contractual commitments.
- ● Engage directly with customers, partners, and GTM teams to understand real needs - and use that grounding to pressure-test roadmap priorities and push back on assumptions that don't hold up in the field.
- ● Represent the voice of international customers as the PM voice for our global restaurant and hospitality brands in roadmap discussions, cross-functional reviews, and executive conversations.
- ● Champion cross-functional delivery across Product, Engineering, Design, Legal/Compliance, Hardware, Commerce, Risk, Finance, and Operations.
- ● Hire, coach, and develop a world-class team of Product Managers across multiple regions.
- ● Scale our operating model grounded in ownership, accountability, clarity, and exceptional execution.
- ● Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.
Requirements
- ● 15+ years of product management experience in SaaS or FinTech, with at least 5 years in a senior leadership role.
- ● Owned a portfolio of products for a market, not just a feature area.
- ● Commercial instincts.
- ● Understand how product decisions translate into revenue, retention, and customer value, and you make prioritization decisions accordingly.
- ● Comfort with a
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