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Associate, Client Services (2027 Start)
Customer Service Call Centre
💰 Salary 4,250 GBP–5,667 GBP/mo (51,000 GBP–68,000 GBP/yr)
📊 Market 2,083 GBP–2,750 GBP/mo (24,996 GBP–33,000 GBP/yr)
Salary: 51,000- 68,000 first-year total salary (based on average-high performance), comprising 40,000 base salary plus uncapped performance bonus
Employment: Full-time
About the Company
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.
About the Job
As a Client Services Associate, you'll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. You'll develop commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and more. This is a career launchpad where top performers move into management in as little as two years.
Role & Responsibilities
- ● Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls
- ● Cold call and engage experts across industries, overcoming objections and winning buy-in
- ● Work at speed, managing multiple projects and clients at once
- ● Learn fast, gaining broad knowledge of markets, business models, and regulations
- ● Cross-sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls
Requirements
- ● Intellectually strong
- ● Ambitious
- ● Leadership or extracurricular experience
- ● Shown grit through internships, work experience, or other achievements
Benefits
- ● Annual Personal Development Allowance to invest in your growth
- ● Comprehensive benefits including health, dental, vision, pension contributions, and more
- ● 25+ vacation days
- ● Flex days
- ● Work from anywhere for one month per year
- ● Engaging culture with social events, professional development, and a dynamic, supportive team
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