Account Coordinator - The Merch Collective

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. The Merch Collective is an agile creative practice built to solve the commercial and creative challenges of the world's top artists. As Sony Music's merchandise partner, we serve a roster of global talent-both within and beyond the Sony ecosystem. We're defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client's team, bringing transparency, accountability, and tailored support to every partnership.

As an Account Coordinator, you will support the execution of artist commerce initiatives across touring, e-commerce, retail, VIP, licensing, events, and pop-up activations. Working closely with Account Managers and cross-functional teams, you will help coordinate merchandising projects from concept through fulfillment by tracking deliverables, facilitating communication, and ensuring projects remain organized and on schedule. You will assist with product development, client requests, and day-to-day project execution while collaborating with creative, production, operations, finance, and fulfillment teams to deliver a seamless experience for artists and their teams. Success in this role requires exceptional organization, attention to detail, strong communication skills, and a proactive approach to supporting multiple projects simultaneously.