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Product Support Engineer III-1Samsara · Bengaluru - BLR1
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Samsara

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Product Support Engineer III-1

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-04 Bengaluru - BLR1 Hybrid ICT
💰 Salary Not shared 📊 Market ₹180,000–₹300,000/mo

About the Company

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which enables organizations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we help improve the safety, efficiency, and sustainability of physical operations that power our global economy, including industries such as agriculture, construction, field services, transportation, and manufacturing.

Responsibilities

  • ● Serve as a senior technical escalation owner responsible for leading complex investigations end-to-end across Samsara's mobile ecosystem
  • ● Work cross-functionally with Engineering and Product teams to drive issue resolution, improve product quality, and influence roadmap decisions
  • ● Set a high bar for technical investigations, mentor and guide L2 engineers, and take ownership of high-impact, multi-customer issues spanning multiple products and regions
  • ● Help represent the voice of the customer across both North America and EMEA while driving operational excellence in escalations and support processes

Requirements

  • ● Strong technical depth, ownership, and leadership are required for this role
  • ● Experience as a technical leader who thrives on solving highly complex mobile-related issues with a strong focus on customer impact, operational workflows, and regulatory considerations is ideal

Benefits

  • ● Opportunities for rapid career development in a hyper-growth environment
  • ● Countless opportunities to experiment and master your craft
  • ● Autonomy and support to make an impact as we build for the long term