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GTM Enablement - Delivery Program Specialist Parloa · Remotely in the USA
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Parloa

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GTM Enablement - Delivery Program Specialist

🗓️ Posted 2026-09-10 Remotely in the USA Hybrid ICT
💰 Salary Not shared 📊 Market ₹6,000–₹10,000/mo

About the Company

About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.

About the Role

As GTM Enablement - Delivery Program Specialist , you are the operational engine behind GTM Enablement's programs. GTM Enablement supports the full go-to-market org across onboarding, certification, product launches, partner enablement, and company kickoff. All of that runs on scheduling, cohort tracking, platform hygiene, and reporting. This is a high-volume, high-coordination role with real visibility into how an enablement function runs, and a clear growth path into a program or specialist track as the team scales.

Responsibilities

  • ● Coordinate scheduling, logistics, and communications for global enablement programs, including onboarding cohorts, bootcamps, and certifications.
  • ● Maintain the global enablement calendar and ensure program owners have accurate timelines, materials, and attendee details.
  • ● Support day-to-day administration across Parloa's GTM Enablement tools, including Highspot, Gong, LMS, LinkedIn Sales Navigator, Salesforce, and Parloa Value Studio.
  • ● Keep enablement platforms, content, permissions, rosters, attendance, and certification records accurate and up to date.
  • ● Prepare recurring reports on program completion, attendance, usage, and adoption for GTM Enablement leadership.
  • ● Triage incoming enablement requests, route them to the right owners, and help keep routine field requests moving.
  • ● Support logistics for GKO and other large-scale enablement events, including attendee tracking, vendor coordination, materials, and run-of-show prep.

Requirements

  • ● 1 to 3 years in an operations, coordinator, program support, or administrative role. Enablement or sales experience is a plus, not a requirement
  • ● Strong organizational instincts and genuine comfort managing many small moving pieces at once
  • ● Confidence with calendar tools and spreadsheets, and a track record of picking up new SaaS platforms quickly
  • ● Clear written communication and the ability to coordinate across US and European time zones
  • ● Sound judgment about what to handle yourself and what to escalate
  • ● Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
  • ● Parloa is an e-verify employer in the USA. Please click here to learn more .
  • ● We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.