Head of Facility

About the Company

About the Role

Responsibilities

• ● Define and enforce M&E engineering standards across all 34 sites, covering UPS, generators, cooling, LV distribution, and BMS.
• ● Own the change request process for all M&E-related works across the portfolio.
• ● Lead root cause analysis (RCA) for critical environment incidents and drive corrective actions through to completion.
• ● Conduct site technical assessments and publish maturity findings and improvement plans.
• ● Own the Planned Preventive Maintenance (PPM) programme across all sites and vendors.
• ● Review, challenge, and approve maintenance scopes before work is instructed, preventing unnecessary cost and scope creep.
• ● Work with Regional Directors to ensure maintenance plans are executed on time and to standard.
• ● Oversee all R&M and cleaning contracts across 7 countries.
• ● Ensure vendors are qualified, onboarded, and performing to contractual and HSE standards.
• ● Support contract renewals, tenders, and consolidation initiatives led by the Vendor & Contract Manager.
• ● Lead the PUE improvement programme across the portfolio.
• ● Work with Regional Directors and site teams to identify and implement efficiency improvements.
• ● Monitor energy performance data via the DCIM platform and Intelligence Hub.
• ● Oversee the Operations Playbook and site maturity assessments across all sites.
• ● Ensure the Operations Academy delivers consistent, role-based training across all regions.
• ● Drive standardisation of operational processes across the three legacy estates.
• ● Build and lead the Facility function: recruit, onboard, and develop three sub-function leads.
• ● Set clear objectives, KPIs, and performance expectations for each team member.
• ● Act as the primary technical interface between Operations and the CTO function.
• ● Travel frequently across our 7 countries and 34 sites as required.

Requirements

• ● 10+ years in data centers or other mission-critical environments, with at least 3 years in a senior management role.
• ● Proven experience managing a multi-site facilities or operations function across multiple geographies.
• ● Track record of managing outsourced M&E maintenance programmes and vendor relationships.
• ● Experience building or restructuring operational teams from a low base.
• ● Strong working knowledge of data center critical systems: power, cooling, UPS, generators, LV distribution.
• ● Comfortable reading and reviewing technical documentation, MOPs, and maintenance scopes.
• ● Familiarity with DCIM platforms, asset management, and PUE monitoring tools.
• ● Strong commercial acumen, able to challenge vendor pricing, scope, and performance with confidence.
• ● Clear, structured communicator, able to present technical and financial information to senior stakeholders.
• ● Organised and process-driven, with a high standard for documentation and follow-through.
• ● Collaborative leadership style, able to influence across functions and geographies without direct authority over all stakeholders.
• ● Fluency in English is required; French or German at professional working level is a strong advantage.

Benefits

• ● Build and lead a brand-new central function in a fast-growing, pan-European data center platform.
• ● Own the technical and operational integrity of 34 sites across 7 countries, with a clear path to 100.
• ● Shape the standards, playbooks, and vendor landscape that our next phase of growth will be built on.
• ● Contribute to the expansion of Europe's next generation of edge data centers.