Datacenter Facilities Manager

About the Company

About the Role

Responsibilities

• ● Lead the day-to-day operation of all critical data center infrastructure.
• ● Ensure the availability and reliability of mechanical, electrical, plumbing, security, and life-safety systems.
• ● Maintain compliance with Service Level Agreements, operational standards, and uptime objectives.
• ● Oversee 24/7 operational support, including incident response, escalation, and recovery.
• ● Ensure Standard Operating Procedures, Emergency Operating Procedures, and Methods of Procedure are accurate, current, and consistently followed.
• ● Review and approve high-risk maintenance activities and changes affecting critical infrastructure.
• ● Support capacity planning and ensure infrastructure can meet current and future operational requirements.
• ● Lead, mentor, and develop Critical Facilities Engineers and Technicians.
• ● Manage shift schedules, staffing levels, technical training, competency assessments, and performance evaluations.
• ● Establish clear responsibilities, performance expectations, and development plans.
• ● Foster a culture of safety, accountability, teamwork, ownership, and continuous improvement.
• ● Coordinate contractor and vendor activities to ensure work is completed safely, on time, and to the required quality standards.
• ● Support recruitment, onboarding, and retention of facilities personnel.
• ● Develop and oversee preventive, predictive, condition-based, and corrective maintenance programs.
• ● Manage maintenance planning, scheduling, work orders, and equipment records through the Computerized Maintenance Management System.
• ● Ensure maintenance activities are properly risk-assessed, documented, approved, and communicated.
• ● Monitor equipment performance and implement improvement plans as needed.
• ● Manage facilities-related capital projects from scoping through to completion.
• ● Lead and coordinate facility-related projects while managing contractors, budgets, timelines, and quality standards.
• ● Drive the site facilities road map and project pipeline.
• ● Ensure compliance with all applicable regulations, health and safety standards, and building codes.
• ● Implement and maintain environmental, health, and safety programs and sustainability initiatives.
• ● Conduct risk assessments, audits, and emergency preparedness planning.
• ● Manage the site budget, forecasting, cost control, and financial reporting for facilities operations.
• ● Drive cost efficiency and sustainability initiatives across facilities operations.
• ● Champion energy efficiency, waste reduction, and sustainability initiatives.
• ● Collaborate with internal security, IT, and network teams to ensure alignment on data center operations.
• ● Report on operational performance, uptime, risk, and continuous improvement initiatives.
• ● Build and maintain a strong relationship with the wider facilities and engineering teams.

Requirements

• ● Bachelor's degree in engineering, facilities management, or a related field.
• ● Extensive experience in critical environment facilities management, ideally within data centers.
• ● Strong understanding of data center critical systems, including power, cooling, and networking.
• ● Solid understanding of critical infrastructure systems.
• ● Strong and proven experience managing critical environments.
• ● Excellent leadership and people management skills.
• ● Strong technical knowledge of electrical and mechanical systems.
• ● Familiarity with Computerized Maintenance Management Systems (CMMS) and building management systems.
• ● Excellent analytical and problem-solving skills.
• ● Strong verbal and written communication skills.
• ● Strong organizational and project management skills.
• ● Experience managing budgets and vendor relationships.

Benefits

• ● Competitive compensation and benefits.
• ● Hybrid work options.
• ● Participation in the company equity plan.
• ● Time off to recharge through a minimum of 26 vacation days per year, inclusive of public holidays, and unlimited unpaid leave.
• ● 12 fully paid wellbeing days per year to support mental and physical health, and an additional day off for every year of service.
• ● Comprehensive medical, dental, and vision insurance (location specific).
• ● Company-paid travel insurance for business trips and annual leave.
• ● Annual training allowance and other professional development opportunities.
• ● Health and wellness benefits and activities.
• ● Coffee, snacks, and drinks at the office.
• ● Relocation support for candidates moving to the Netherlands.
• ● Home office setup support, including a one-time allowance and monthly reimbursement.
• ● A 'Netherlands working from abroad allowance' covering travel and accommodation costs for up to 36 days annually.