Service Delivery Manager

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers, we own the hard problems across compute, storage, networking, and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America, and Israel, and our team of over 1,500 includes hundreds of engineers with deep expertise across hardware, software, and AI R&D.

We are looking for a Service Delivery Manager to support strategic hyperscale customers using bare metal and GPU cloud AI infrastructure in Nebius data centers. This role acts as the technical and operational interface between the customer/platform and Nebius infrastructure teams, ensuring reliable service delivery, SLA compliance, and smooth operations of large-scale GPU clusters and bare metal environments. You will coordinate across data center operations, network, hardware lifecycle, and infrastructure engineering teams to deliver world-class infrastructure services for large AI workloads.