IT Infrastructure Engineer (RMA & Diag)Nebius · Newport, United Kingdom

IT Infrastructure Engineer (RMA & Diag)

🗓️ Posted 2026-09-01 Newport, United Kingdom Hybrid ICT
💰 Salary Not shared 📊 Market 3,333 GBP–5,417 GBP/mo

About the Company

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

About the Role

We're looking for an IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

Responsibilities

  • ● Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
  • ● Execute workarounds and solutions for IT hardware issues
  • ● Act as a subject matter expert and point of escalation for L1 and L2 technicians