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Data Center IT Infrastructure Engineer
ICT
💰 Salary Not shared
📊 Market 20,000 EUR–35,000 EUR/mo (240,000 EUR–420,000 EUR/yr)
About the Company
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the Role
We're looking for an IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.
Responsibilities
- ● Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
- ● Execute workarounds and solutions for IT hardware issues
- ● Act as a subject matter expert and point of escalation for L1 and L2 technicians
- ● Create new processes and documentation for IT hardware team
- ● Collaborate with related departments to improve support processes
- ● Collaborate with vendors on warranty replacements (RMA), create requests and manage
- ● Improve support processes, documentation and training materials
Requirements
- ● Knowledge of datacenters, and server equipment
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