search Browse Jobs
Data Center Support Engineer Nebius · New Jersey, United States
Nebius logo

Nebius

company page ↗

Data Center Support Engineer

🗓️ Posted 2026-09-01 New Jersey, United States Hybrid ICT
💰 Salary Not shared 📊 Market 6,667 EUR–10,833 EUR/mo

About the Company

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of the legacy lock-in. Our team includes top talent from globally recognized tech companies, universities, and R&D organizations, with deep expertise in design, scaling, and operation of cloud and data center technologies at a massive scale. We operate global data centers and multiple in-house teams across AI, cloud infrastructure, networking, hardware engineering, and R&D.

About the Role

Nebius is seeking a Data Center Support Engineer to support large scale bare metal GPU infrastructure powering AI workloads. This role is responsible for operating, troubleshooting, and maintaining production infrastructure across servers, Linux systems, networking, firmware, drivers, and physical data center components. You will serve as a senior technical escalation point between data center technicians, infrastructure engineering, network engineering, systems engineering, and customer facing teams. The ideal candidate is hands on, comfortable in Linux, strong in hardware diagnostics, and able to troubleshoot complex issues across multiple layers of the infrastructure stack.

Responsibilities

  • ● Support and troubleshoot production bare-metal GPU infrastructure across Nebius data center environments.
  • ● Diagnose high-priority issues across Linux, hardware, firmware, BIOS, drivers, networking, storage, optics, cabling, and physical infrastructure.
  • ● Perform hardware diagnostics, component replacement, firmware updates, BIOS configuration, break/fix, and infrastructure maintenance.
  • ● Use Linux command-line tools, system logs, BMC data, and hardware health signals to identify root cause.
  • ● Partner with data center technicians and engineering teams to coordinate remote troubleshooting, incident response, and escalation management.
  • ● Document procedures, runbooks, and hardware lifecycle records.
  • ● Participate in an on-call rotation to respond to critical infrastructure incidents.
  • ● Drive continuous improvement of data center operations, monitoring, and tooling.
  • ● Evaluate and qualify hardware and firmware versions for deployment into production environments.

Requirements

  • ● 5+ years of hands-on experience in data center operations, server hardware support, or infrastructure engineering.
  • ● Expert-level knowledge of Linux system administration, troubleshooting, and performance tuning.
  • ● Strong hardware diagnostic skills (servers, GPUs, storage, networking) including component-level replacement.
  • ● Experience with firmware/BIOS configuration, updates, and troubleshooting.
  • ● Familiarity with networking concepts (TCP/IP, VLANs, switches, optics, cabling) and network troubleshooting.
  • ● Ability to read and interpret hardware schematics, logs, and health metrics.
  • ● Experience with remote management tools (IPMI, iLO, DRAC, BMC) and out-of-band management.
  • ● Proven ability to lead technical escalations and collaborate across multiple teams in high-pressure situations.
  • ● Strong documentation and communication skills.
  • ● Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.

Benefits

  • ● Competitive compensation package including salary and equity.
  • ● Comprehensive health, dental, and vision insurance.
  • ● 401(k) retirement plan with company match.
  • ● Generous paid time off and holiday schedule.
  • ● Professional development and training opportunities.
  • ● Home office equipment and connectivity stipend.
  • ● Employee assistance program.
  • ● Relocation assistance (if applicable).
  • ● On-site benefits include free catered lunch, snacks, and drinks at main offices.