IT Support Specialist (F/M/D)

When people use NavVis technology to bridge the gap between the physical and digital worlds, they don't just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in. That's what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it's the reality NavVis empowers people to build better.

NavVis builds the technology that captures and digitizes the physical world at scale. Our hardware and software products, including NavVis VLX and NavVis IVION, enable construction, engineering, and manufacturing organizations to work from a single source of spatial truth. The IT Service Delivery team sits at the core of this operation, keeping the internal infrastructure that powers NavVis running reliably for a global workforce. In this role, there is an expectation for you to be onsite at least 4 times a week as you are the first point of contact for NavVis employees seeking technical help. You work within the Service Delivery subteam, handling day-to-day (on-site) IT operations, service desk support, troubleshooting, and incident response. You collaborate closely with your team to maintain systems, deploy solutions, and keep IT documentation current and accurate.