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Head of CommunityMoonfare · London, United Kingdom
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Moonfare

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Head of Community

🗓️ Posted 2026-09-24 London, United Kingdom Hybrid Community Services Development
💰 Salary Not shared 📊 Market 5,417 GBP–8,333 GBP/mo

About the Company

Moonfare delivers what few others can: the highly sought-after funds and hidden-gem investments that go beyond what most private banks offer. Every opportunity is subjected to a ruthless vetting process; the bar is unforgivingly high. The result Institutional-quality portfolios for investors who demand more. Our team combines finance veterans with talent from tech, consulting, law and industries you'd never expect. Headquartered in Berlin, we operate from eight offices across Europe, the US and Asia.

About the Role

Moonfare is at an inflection point. We are 10 years in the making, with 4 billion in AUM and a new CMO recently in place, and it is time for scale. Our highest-LTV investors arrive through referral, through our relationship managers, and through earned channels rather than paid acquisition. Engineered advocacy is one of two core pillars of our growth over the next 12 months, and community sits at the heart of it. The Head of Community joins Moonfare's Marketing team - a lean, high-output team responsible for building the brand, delivering excellence, generating demand, and driving investor acquisition across global markets.

Responsibilities

  • ● Design and operate the investor community programmes - Define criteria, benefits, cadence and triggers. Build the architecture that gives members a reason to engage and to bring others in, and own the experience end to end, from invitation design to post-event follow-up, across both digital and in-person touchpoints.
  • ● Own the global events calendar, for existing investors and high-intent prospects alike. Plan and host a year-round calendar of formats: intimate dinners, peer roundtables, deal talks, GP meet-and-greets and a small number of flagship moments. Mix formats that deepen existing relationships and surface referrals with prospect-facing formats built on curated introductions from investor advocates - setting the tone, and building relationships before, during and after.
  • ● Build and run strategic community partnerships against clear commercial and brand targets. Identify and land four to six partnerships a year with organisations whose audiences overlap with our ideal investor. Sign each against a written brief with explicit performance targets - qualified introductions, attendees, AUM-attributable pipeline - and brand targets covering placement quality, audience overlap, sentiment and co-created content. Manage these as commercial relationships rather than sponsorship deals.
  • ● Run the high-touch advocacy programme for our top-tier investors. Identify the 50 to 100 investors most likely to advocate, on the basis of AUM, NPS, engagement and segment. Build those relationships in partnership with the relationship managers, and turn one-to-one trust into one-to-many advocacy.

Application Notes

If you're ready to build what's next in private markets, let's talk.